Mercure Bergamo Centro Palazzo Dolci

The hotel is modern and bright, great facilities and located in a perfect location for exploring Bergamo itself or on to other towns/cities with the main train station only a few minutes walk away. The beds were extremely comfortable, the staff were friendly and attentive. Highly recommend.

The location of the hotel is great. There is an underground parking just behind the hotel. The room was spacious and clean. The bathroom was nice.

The hotel was quite comfortable, except some small details, the location was convinient if you go by train/bus, but the surrounding doesn't feel nice and safe. The personnel was in general polite and helful, except one woman. The breakfast was very good, the breakfast hall could be more cosy, especially white and bright light, saying "eat and go away as soon as possible"

Good location close to both the train station and the bus stop for the airport bus. The room was spacious and clean with plenty of storage space. The bed was very comfortable and the shower was large and powerful. The breakfast was good with plenty of choice (cereal, eggs, bacon, breads, pastries, cakes, fruit and yogurts). Hotel staff were friendly and helpful, particularly Viktoria who helped us resolve an issue with booking.com. If needed luggage storage facilities are available at reception. Hotel is about a 15 minute flat walk to the funicular to the Citta Alta. There are a number of bars and restaurants close to the hotel. Would definitely recommend the Mercure if you’re visiting Bergamo.

The hotel is clean and nice, a few minutes walk from the train station, in a good area. The room was surprisingly quiet, great soundproofing despite my window facing a busy street, also couldn’t hear any neighbours or anything in the corridor. Wonderful. What was particularly great is how helpful and nice the hotel staff was! There was a tiny issue with my first room and the staff immediately suggested to move me to another room even though I didn’t ask for it. Really helpful! The room was very tidy and had everything one needs, and everything worked well. If anybody from the hotel is reading this review, I want to thank you for making my stay in Bergamo so pleasant.